At zenzzagloww.com, we aim to provide a smooth, reliable, and timely delivery experience for every customer. Please read our shipping policy below to understand how we process and deliver orders.
Processing Time
- All orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery takes 5 to 7 business days after your order has been processed.
- Delivery times may vary slightly depending on your location and courier availability.
Shipping Rates
- Shipping fees are calculated at checkout based on your delivery address and selected shipping method.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to monitor your shipment.
Incorrect Address
- Please ensure that your shipping address is accurate.
- zenzzagloww.com is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Delays
While we strive to meet our delivery timelines, unforeseen events such as customs inspections, weather conditions, or courier delays may impact shipping times. We appreciate your patience and understanding.
Lost or Damaged Packages
- If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [support@zenzzaloww.com] within 48 hours.
- We will assist you in resolving the issue promptly.
International Shipping
- Currently, international shipping availability may vary. Please check at checkout if delivery is available for your region.