Welcome to zenzzagloww.com (“we”, “us”, “our”). By accessing or using our website, purchasing products, or interacting with our services, you agree to comply with and be bound by the following Terms & Services. Please read them carefully. If you do not agree to these terms, you may not use our website or services.
1. Overview
zenzzagloww.com operates an online retail store specializing in Christmas trees and related seasonal products. These Terms govern your access to our website and the purchase of our products.
For any questions, please contact us at:
📧 support@zenzzagloww.com
📞 +1 212 244 0836
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old, or
- You have legal parental or guardian consent to use this site.
You also agree that the information you provide is accurate and complete.
3. Products & Descriptions
We strive to provide accurate details for all products, including images, sizes, descriptions, and pricing.
However:
- Colors and appearance may vary slightly due to screen settings.
- Measurements and product features may have minor variations due to manufacturing.
- We reserve the right to update or modify product descriptions at any time.
4. Pricing & Payments
- All prices listed on zenzzagloww.com are displayed in the appropriate currency at checkout.
- Prices may change without prior notice.
- We accept major payment methods displayed at checkout.
- By completing a purchase, you authorize us (or our payment processors) to charge your payment method.
We reserve the right to cancel any order if fraud or unauthorized activity is suspected.
5. Order Processing & Shipping
- Orders are processed within 1–2 business days.
- Delivery timeframe: 5–7 business days once shipped.
- Shipping fees are calculated at checkout.
By placing an order, you acknowledge that shipping times may vary due to courier delays, holidays, weather conditions, or order volume.
For full details, please refer to our Shipping Policy.
6. Returns, Refunds & Cancellations
We strive to ensure satisfaction with every purchase.
- If your product arrives damaged, defective, or not as described, contact us within 48 hours of delivery.
- Refunds or replacements are provided based on our evaluation of the issue.
- Products must be unused and in their original packaging to qualify for a return or exchange.
We reserve the right to refuse returns that do not meet our policy requirements.
7. Order Accuracy & Customer Responsibility
Customers are responsible for:
- Providing a correct and complete shipping address
- Reviewing order details before checkout
zenzzagloww.com is not liable for delays or loss caused by incorrect addresses or customer errors.
8. Intellectual Property
All content on zenzzagloww.com—including images, logos, graphics, descriptions, and website design—is the property of zenzzagloww.com and protected by copyright and trademark laws.
You may not reproduce, copy, distribute, or use any material without written permission.
9. Prohibited Activities
You agree not to:
- Use the website for any unlawful or fraudulent purpose
- Upload harmful code, malware, or attempt unauthorized access
- Interfere with website functionality or security
- Copy product listings or content for resale or commercial purposes without permission
Violation of these terms may result in termination of your access.
10. Limitation of Liability
zenzzagloww.com is not liable for any:
- Indirect, incidental, or consequential damages
- Losses caused by delays, shipping issues, or third-party services
- Misuse of products once they are delivered
Our maximum liability is limited to the amount paid for your order.
11. Third-Party Services
We may use trusted third-party service providers (shipping, payment processors, analytics).
These services have their own policies and we are not liable for their actions or terms.
12. Privacy Policy
Your privacy is important to us.
Please refer to our Privacy Policy to learn how we collect, use, and protect your information.
13. Changes to Terms
We may update these Terms at any time without notice.
Continued use of our website after updates constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws applicable in the region where zenzzagloww.com operates, without regard to conflict of law principles.
15. Contact Us
If you have any questions about these Terms & Services, please reach out:
📧 support@zenzzagloww.com
📞 +1 212 244 0836
🌐 zenzzagloww.com